Author name: Andreas Von Der Heydt

Hearing Is Not Listening

How good are your Listening Skills in a world full of noise, chatter, and information overload? Listening is key to all effective communication and to avoid misunderstandings and potential frustrations. “Listening” is so much more than “Hearing”. Effective listening is characterized as an active process (hence “Active Listening”); meaning we pay attention not only to

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JJ Delgado

“In this excellent book Andreas von der Heydt synthesizes his impressive leadership and coaching knowledge and experience related to the development of an organization-wide infrastructure to build high performance teams. Over the past two decades, Andreas has run innovative coachings for organizations of all types and sizes. For senior executives and young managers.” JJ DelgadoGeneral

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